ePayment Solutions Virtual Check
Virtual Check Features:
Virtual Check is an electronic check drafting system that allows businesses to securely and inexpensively accept check payments from their customers over the Phone, Fax, Internet or by Mail. Virtual Check is not the same as the ACH (Automated Clearing House) system, and is superior in many ways. Virtual Checks can be accepted online through a secure web portal, or can be integrated into an existing shopping cart using an API. For high volume processing, Virtual Check can be bundled together in a batch file and securely transferred to ePayment Solutions.
How it will benefit your business:
- Checks are deposited into a business’s bank account.
- A business never has to see, touch or deposit a single check*.
- Checks are processed in real-time.
- A full featured, secure virtual terminal is included for manually processing checks.
- Advanced API integration and assistance is available on requests for business websites.
Who can use it?
Virtual Check is available to just about any type of US-based business, no matter how large or small their processing volumes are and can be used for payment towards any product or service**.
Virtual Check vs. ACH:
ACH – To create an ACH chargeback, customers need only to ask the bank to reverse the ACH transaction. An ACH transaction can be reversed up to 60 calendar days from the settlement date, just like a credit card transaction. This gives a customer the ability to change their mind or claim they never authorized the sale. Even if you can substantiate that the customer did in fact authorize the sale, the money has already been returned to the customer and you in all likelihood will never recoup your losses.
Virtual Check – Check drafts do not fall under the same NACHA rules and regulations. To create a chargeback for a check draft:
- A customer must go to their bank and fill out an affidavit to claim the draft was a fraudulent transaction. The customer has 30 days from the time they receive their statement to do this.
- The customer’s bank then requests that the processor explain their position (why the customer was billed).
- When the processor authenticates that the customer authorized the draft, the bank will not allow the chargeback and the merchant will not be penalized.
The Advantage of Virtual Check over ACH is that check drafting allows you the option of refunding the money. The money stays in your account until the issue is resolved, unlike an ACH item where the money is automatically returned to the customer or frozen. You create goodwill with your customers because you are able to address these issues, as they occur, placing you in a proactive position instead of the reactive situation that is created with the ACH System.
*This feature is subject to availability of a business’s bank footprint.
**This feature is subject to AML, OFAC and KYC restrictions.
Additional Risk Management Tools:
ATMVerify – Check verification service.
ePayment Warning Tools – Validates that an account is open and in good standing.
Experian - Validates a consumer’s identity in real-time.
NCN – Compares against negative information on consumer checks.
About ePayment Solutions:
ePayment Solutions (EPS) leads the revolution in payment processing technologies. EPS’s portfolio of products allows your organization direct access to cost effective payment acceptance and initiation tools that will enable your business to offer all payments channels to your customers and provide your business with greater control of its money. In addition, EPS offers multiple payment gateways, secure web pay pages and API Integration assistance. All of our platforms are PCI compliant and offer best of class security features above and beyond industry requirements at no additional cost to you or your end users. For more information on EPS, please visit us at www.pmtsol.com.